🧾 About the Role
Endurance Warranty Services is hiring a Bilingual Customer Service Representative to support inbound customer inquiries, process account updates, and provide outstanding service to Spanish-speaking clients. If you’re a tech-savvy, problem-solving pro with strong communication skills, this work-from-home opportunity could be your next big win.
✅ Position Highlights
• $19.50/hour
• Full-Time
• 100% Remote
• Paid training and computer equipment provided
• 401(k) with company match after 90 days
• Medical, Dental, and Vision Insurance
• Internet stipend and voluntary life insurance
• Paid time off + holiday pay
📋 What You’ll Own
• Answer high-volume inbound calls from customers and route to proper departments
• Handle Spanish-speaking customer inquiries with professionalism and clarity
• Process payments and set up payment arrangements
• Assist customers in understanding contract terms and benefits
• Collaborate with cross-functional departments to improve the overall experience
• Use CRM tools and internal systems to log and update accounts
• Maintain active participation via camera during training and team meetings
• Contribute to a positive, high-performance team culture
🎯 Must-Have Traits
• High school diploma or GED
• Fluent in both spoken and written Spanish
• Strong computer literacy and ability to learn new systems quickly
• CRM experience preferred
• Excellent communication, multitasking, and reasoning skills
• Goal-oriented with strong organizational habits
• Comfortable in a fast-paced environment
💻 Remote Requirements
• High-speed internet (minimum 50 Mbps)
• Quiet, isolated home workspace
• Ability to attend training and team meetings with video enabled
💡 Why It’s a Win for Remote Job Seekers
• Flexibility of remote work with a stable full-time schedule
• A company culture that supports personal growth and professional development
• Nationally recognized as a top place to work—join a team where your voice matters
✍️ Call to Action
If you thrive in customer service, speak fluent Spanish, and want to build your remote career with a growing, award-winning company—apply now and be part of the Endurance team that makes a difference every day.