đź“Ť Remote | Full-Time | Client-Based
🧾 About the Role
CrewBloom is looking for a fluent Spanish-English Support Representative to join our fully remote team. In this role, you’ll be the bridge between the company and its Spanish-speaking clients—managing communication across calls, emails, and texts, and ensuring seamless customer support from document processing to invoice resolution.
đź“Ś Key Responsibilities
• Client Outreach – Connect with clients regarding document submissions, payments, and inquiries
• Document Support – Request, review, and guide clients through form completion and signing processes
• Invoice Management – Follow up on overdue invoices and assist clients with payments
• Call Handling – Manage inbound support calls and explain company policies or invoicing practices
• Client Education – Train and inform clients about the business model, services, and relevant processes
🧠What You Bring
• Fluent in Spanish and English, written and spoken
• Strong communicator with a customer-first attitude
• Organized, detail-oriented, and capable of multitasking
• Proficient with email, messaging tools, and basic computer software
• Experience in customer service preferred
• Flexible and comfortable in a fast-paced, evolving environment
đź’» Tech Requirements (Must-Haves)
• Primary internet: minimum 15 Mbps | Backup: minimum 10 Mbps
• Laptop/Desktop: i5 processor with 8GB RAM (minimum), i3 for backup
• Backup power capability for uninterrupted work
• Webcam + noise-canceling USB headset
• Quiet, dedicated home office
• Smartphone
🎉 Why CrewBloom?
• 100% remote flexibility—work from anywhere
• No commutes, better work-life balance
• A supportive, energetic, and growth-driven culture
• Real opportunities for learning and career advancement
• Daily chances to make an impact
đź“ť Ready to join a high-energy, bilingual support team making a real difference? Apply now and grow with CrewBloom.