(Remote – Texas only | Full-Time | Afni)
🧾 About the Role
Afni is hiring a Bilingual Spanish Representative to support a leading national insurance provider. In this remote role, you’ll take inbound calls from potential and existing customers, build genuine relationships, and help match them with the best insurance solutions. You’ll be the voice of trust and clarity in a high-demand industry.
✅ Position Highlights
• $16.50/hr base + $1/hr language differential
• Total annual pay starts at $36,400 + bonuses
• Remote, but Texas-based candidates only
• Full-time, 40 hours/week
• All equipment provided
• Performance-based raises and promotions
• Paid time off, medical/dental/vision, and tuition reimbursement
• Career path: Many of Afni’s leaders started in this role
📋 What You’ll Own
• Handle inbound calls and consult with customers about their insurance needs
• Build rapport while identifying and recommending insurance solutions
• Clearly communicate policy details and coverage options
• Conduct real-time problem solving and resolve service-related questions
• Personalize every interaction with empathy and professionalism
• Educate customers and upsell where appropriate
• Use provided scripts, resources, and tools effectively
🎯 Must-Have Traits
• 6+ months in a service or sales-based role
• 6+ months of remote/work-from-home experience
• Fluent in English and Spanish (written and verbal)
• Strong multitasking, time management, and communication skills
• Proficient in CRM platforms and online research
• GED or high school diploma
• Must be 18+ and legally permitted to work in the U.S.
💻 Remote Tech Requirements
• Internet: Cable or fiber only (25 Mbps down / 10 Mbps up; ping under 100ms)
• Workspace: Quiet, private setup with desk and chair (no background noise)
• Webcam: Must remain on during work hours
• No satellite, DSL, or mobile internet allowed
💡 Why This Role Works
This is more than a call center job. It’s a remote career in a stable, essential industry—where your bilingual voice is an asset. You’ll enjoy growth opportunities, a supportive environment, and the satisfaction of helping others protect what matters most.
✍️ Call to Action
Ready to bring empathy and confidence to every call? Apply now and help Afni set the standard for outstanding bilingual service.