(Remote – U.S., Client-Based)
🧾 About the Role
CrewBloom is hiring a Care Coordinator to act as a clinical resource for members navigating healthcare plans, preventive screenings, and treatment options. This remote role blends clinical knowledge, communication skills, and healthcare marketing savvy. If you can guide patients, support providers, and improve systems—all while staying organized and empathetic—this one’s for you.
✅ Position Highlights
• Full-time, remote
• Client-based care support role
• Competitive compensation (rate not listed)
• Hybrid role: clinical guidance + education/awareness support
• Direct interaction with members and providers
📋 What You’ll Own
Member & Provider Support
• Handle member inquiries via phone, chat, and email
• Provide clinical guidance on screenings, treatment plans, and preventive care
• Act as a point of contact for providers with questions about coverage or alternatives
• Follow up with patients and providers to ensure clarity and satisfaction
Coverage & Documentation
• Summarize benefit plans and explain specific coverage protocols
• Create and manage clinical support documentation and logs
• Adhere to HIPAA compliance and healthcare documentation standards
Marketing & Health Education
• Assist in creating infographics and content for awareness campaigns (e.g., Breast Cancer, Diabetes)
• Suggest ways to improve outreach and engagement with members
• Help shape messaging to support healthcare education
Project Support
• Stay fluent in the client’s healthcare programs
• Collaborate with management on special projects and internal initiatives
• Jump in on general office and support tasks as needed
🎯 Must-Have Traits
• Prior experience as a Care Coordinator, Case Manager, or similar healthcare support role
• Strong clinical background with knowledge of treatment options and preventive care
• Comfortable managing calls, chats, and emails from both members and providers
• Organized, proactive, and patient-centered in your approach
• Skilled at writing, documenting, and explaining coverage details clearly
• Able to manage projects and juggle multiple priorities remotely
Preferred Qualifications
• Bachelor’s degree in Nursing, Health Admin, or related field
• Experience with benefit documentation and provider plan reviews
• Familiarity with healthcare education campaigns or content creation
• HIPAA certification or USRN/NCLEX license (preferred)
💻 Remote Requirements
• Primary internet: 15 Mbps minimum
• Backup internet: 10 Mbps, power-outage capable
• Primary device: Desktop/laptop with i5 (8th gen or newer), Ryzen 5, or equivalent + 8 GB RAM
• Backup device: At least Core i3-level performance
• Webcam and USB noise-canceling headset
• Smartphone for verification
• Quiet, dedicated home office space
💡 Why It’s a Win for Remote Job Seekers
This role is a blend of healthcare communication, clinical insight, and meaningful member engagement—without the need for a commute. You’ll make a direct impact on health outcomes while contributing to bigger awareness and education initiatives.
✍️ Call to Action
If you’re a clinical professional who thrives on guiding others and simplifying the complex, apply now and help CrewBloom support healthier lives through smarter care coordination.