🧾 About the Role
HealthPlanOne (HPOne) is on a mission to help people find the right health insurance at the right price. As a Customer Service Representative, you’ll be the first point of contact for prospective clients—guiding them through the discovery process and connecting them with licensed agents when appropriate. This full-time remote role is perfect for professionals who excel in fast-paced environments and genuinely enjoy helping others.
✅ Position Highlights
• Competitive hourly pay (based on experience)
• Full-time
• Remote across multiple U.S. states (including FL, IN, OH, LA, IA)
• Extensive benefits, career growth, and supportive culture
📋 What You’ll Own
• Engage with potential clients to understand their insurance needs
• Educate callers on available healthcare plan options
• Transfer interested clients to licensed agents
• Perform accurate data entry and application tracking
• Handle high call volumes with professionalism
• Meet individual and team performance goals
• Troubleshoot and resolve client concerns quickly
• Maintain compliance with healthcare regulations and internal policies
🎯 Must-Have Traits
• Strong verbal communication and active listening skills
• Ability to learn and explain insurance plan features clearly
• Comfortable with CRM tools, call systems, and data entry
• Detail-oriented, organized, and self-motivated
• High School Diploma or equivalent required
• Prior healthcare or insurance experience is a plus
• Bilingual skills are a bonus
💻 Remote Requirements
• Reliable high-speed internet
• Quiet, dedicated workspace
• Ability to work a full shift wearing a headset
• Comfortable working independently with virtual support
💡 Why It’s a Win for Remote Job Seekers
• Remote flexibility with national reach
• Mission-driven company focused on health and wellness
• Collaborative, transparent company culture
• Opportunities for growth and Medicare certification
• Join a team that truly values its people
✍️ Call to Action
If you’re ready to join a company that’s transforming how people access health insurance—and want to grow in a supportive, remote-first environment—apply today to become part of the HPOne team.
Happy Hunting,
~ 2 Chicks