🧾 About the Role
Teleperformance is looking for remote Customer Care Representatives who are passionate about helping others and solving problems with empathy and clarity. In this full-time, work-from-home role, you’ll respond to inquiries, de-escalate concerns, and deliver top-tier support across multiple channels—becoming a trusted voice for leading global brands.
✅ Position Highlights
• Paid training + competitive hourly wages
• Full-time
• 100% remote (in approved U.S. states)
• Comprehensive benefits: medical, dental, vision, 401(k)
• Paid time off + employee wellness and engagement programs
📋 What You’ll Own
• Respond to customer inquiries via phone, email, or chat
• Resolve issues with active listening and clear communication
• Handle sensitive information with confidentiality
• De-escalate concerns and troubleshoot proactively
• Track call details for auditing and reporting
• Escalate complex cases when necessary
• Provide feedback on recurring customer issues
• Upsell services/products when applicable
🎯 Must-Have Traits
• 6+ months of customer service experience preferred
• High school diploma or GED
• Over 18 years of age
• Excellent communication skills (written and verbal)
• Ability to type 25+ WPM
• Tech-savvy with comfort navigating Windows OS
• Strong multitasking and time management abilities
• Organized, empathetic, and solution-oriented
💻 Remote Requirements
• Must reside in an approved U.S. state:
AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
• High-speed internet (15 Mbps down / 5 Mbps up minimum)
• No VPN, satellite, or mobile hotspot connections
• Quiet, distraction-free home workspace
• Proof of internet speed required
💡 Why It’s a Win for Remote Job Seekers
• Join a global company that promotes from within
• Structured training, mentorship, and career development
• Inclusive, people-first culture
• Remote flexibility + stable, full-time hours
• Work that truly helps others
✍️ Call to Action
If you’re ready to build a rewarding career from the comfort of your home, apply now to become a Customer Care Representative at Teleperformance—and be part of a team where growth has no ceiling.
Happy Hunting,
~ 2 Chicks