🧾 About the Role
Teleperformance, a global leader in digital business services, is hiring Healthcare Customer Service Representatives to support patients and members with a variety of healthcare-related inquiries. If you’re passionate about helping others, solving problems, and want to work in a mission-driven, fully remote environment—this is your chance to make an impact.
✅ Position Highlights
• Paid training + competitive hourly wages
• Full-time
• 100% remote (in approved U.S. states only)
• Medical, dental, vision, 401(k), and paid time off
• Employee wellness and engagement programs
📋 What You’ll Own
• Answer customer questions via phone, email, chat, or social platforms
• Assist with benefit questions, policy updates, or payment support
• De-escalate sensitive healthcare-related concerns
• Escalate calls when needed and track interactions for compliance
• Provide thoughtful, personalized support for every customer
🎯 Must-Have Traits
• 6+ months of customer service experience (preferred)
• High school diploma or GED
• Excellent oral and written communication skills
• Strong problem-solving skills and empathy
• Ability to type at least 30 WPM
• Comfortable working with Windows OS and virtual systems
💻 Remote Requirements
• Must reside in one of the following approved states:
AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
• High-speed internet (minimum 50 Mbps down / 10 Mbps up)
• No satellite, mobile data, or VPN connections
• Quiet, distraction-free workspace
• Internet speed proof required
💡 Why It’s a Win for Remote Job Seekers
• Flexible remote structure with nationwide reach
• Work that directly helps people during sensitive moments
• Career advancement—many TP leaders started as agents
• Supportive team culture and high-tech virtual tools
• Inclusive, values-driven organization
✍️ Call to Action
If you’re ready to make a difference in people’s lives from the comfort of your home, apply today to join Teleperformance’s remote healthcare team. Help us simplify, support, and serve.
Happy Hunting,
~ 2 Chicks