💵 Pay: $16–$17/hour
🗓 Schedule: First or second shift, Monday–Friday (weekends off)
📍 Location: Fully remote within the U.S.
📈 Growth: Opportunities for advancement
🏢 About APS Medical Billing
Founded in 1960 and headquartered in Toledo, Ohio, APS Medical Billing is a premier provider of medical billing services, serving over 250 client locations nationwide. Our success is built on decades of expertise, industry-leading customer service, and a commitment to accuracy and efficiency in every interaction.
📋 Role Overview
We’re seeking Healthcare Customer Service Representatives with strong call center experience to join our billing team. In this role, you’ll handle high-volume inbound calls from patients, answer billing-related questions, assist with explanations of benefits (EOBs), and set up payment plans—all while delivering empathetic, professional service in a fast-paced environment.
🛠 Key Responsibilities
• Manage high-volume inbound calls from patients regarding billing and EOBs
• Explain medical billing details and help set up payment plans
• Resolve patient inquiries efficiently and professionally
• Perform accurate and fast data entry between calls
• Utilize Microsoft Excel and Word for documentation and reporting
🎯 Required Qualifications
• 3+ years of call center experience
• 1+ year in a medical office or related healthcare role (preferred)
• Strong data entry skills with high accuracy
• Familiarity with Microsoft Excel and Word
• Ability to multitask effectively in a fast-paced environment
• Knowledge of medical insurance and billing processes (preferred)
💼 Benefits
• Paid Time Off
• Paid holidays
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Life insurance
• 401(k) retirement plan
• Employee Assistance Program (EAP)
• Access to an Alight Personal Health Care Advisor
🤝 Equal Opportunity Employer
APS Medical Billing is committed to building a diverse workforce and providing equal employment opportunities regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
📢 Why This Role Stands Out for Remote Job Seekers
• 100% work-from-home opportunity
• Consistent weekday schedule with weekends off
• Stable company with 60+ years in the industry
• Competitive pay and full benefits package
If you have strong call center skills, thrive in a fast-paced environment, and are ready to grow your career in healthcare billing, APS Medical Billing wants to hear from you. Apply today to join a team that values accuracy, empathy, and excellence.