(Remote – U.S.)
🧾 About the Role
Wellth is on a mission to transform healthcare by empowering underserved populations through habit change and mobile technology. As a Member Support Specialist, you’ll be on the front lines helping members navigate the Wellth program, troubleshoot app-related issues, and stay on track with their health goals. Your work directly supports better health outcomes—and in many cases, helps save lives.
✅ Position Highlights
• $18/hour + full-time benefits
• Full-time remote role (U.S.-based)
• Weekday + weekend shifts (9am–8pm ET)
• Health, dental, vision, 401(k), FSA, PTO, and holidays
📋 What You’ll Own
• Respond to member inquiries via phone, email, and text
• Help troubleshoot app and tech issues for iOS and Android
• Monitor member participation and flag non-adherence
• Provide empathetic, patient support to a diverse population
• Act as a liaison between members and care teams
🎯 Must-Have Traits
• Clear communicator, both written and verbal
• Strong customer service and time management skills
• Tech savvy, especially with smartphones and CRMs
• Organized, detail-oriented, and reliable
• Bilingual in English/Spanish is a plus
• Previous experience in healthcare or social impact work is a bonus
💻 Remote Requirements
• Reliable internet connection
• Quiet, professional workspace
• Availability to work flexible shifts, including some weekends
💡 Why It’s a Win for Remote Job Seekers
If you’re passionate about health equity, love helping others, and thrive in a fast-paced startup culture, this is your chance to grow with a team that’s changing lives. You’ll gain real healthcare experience while making a difference every day.
✍️ Call to Action
Ready to help people live healthier lives while working from home? Apply today and join a mission-driven company that values empathy, impact, and innovation.