💻 Remote | Client-Based | Full-Time
🧾 About the Role
CrewBloom is hiring a compassionate and experienced Patient Care Specialist to support patient communications and healthcare coordination. This role is ideal for someone with prior experience in a clinical or medical office setting who’s ready to hit the ground running with minimal training. You’ll be the calm, capable voice supporting patients and liaising between medical professionals and families.
✅ Position Highlights
• Full-Time | Remote
• Serve patients and doctors in a supportive, client-first environment
• Opportunity to work with a mission-driven team in the healthcare space
• Career growth in a fast-paced, people-centered industry
📋 What You’ll Own
• Handle incoming calls and patient concerns with professionalism and empathy
• Coordinate appointments, referrals, and follow-ups
• Act as a liaison between patients, providers, and support teams
• Maintain patient records and EMR accuracy
• Assist with administrative duties like scheduling, insurance, and billing
• Uphold HIPAA standards and patient confidentiality at all times
🎯 Must-Have Traits
• Previous experience with patients or within a medical office
• Strong phone skills—able to speak on behalf of doctors with clarity and warmth
• Familiarity with medical terms and clinical workflows
• Excellent written and verbal communication
• Confident multitasker with strong organization skills
• EMR system proficiency is a plus
• Naturally empathetic and patient-focused
💻 Remote Requirements
• Primary internet speed: 15 Mbps minimum
• Backup internet speed: 10 Mbps minimum
• Laptop or desktop with at least i5 (8th gen+) or Ryzen 5, 8 GB RAM
• Backup device (i3 or better)
• Webcam + noise-canceling USB headset
• Quiet, distraction-free home office
• Smartphone for communication and verification
💡 Why It’s a Win for Remote Job Seekers
• Make a meaningful difference in patients’ lives—right from home
• Be part of a fun, inclusive, mission-driven culture
• Learn and grow daily in a high-trust, people-first environment
• Enjoy the freedom to work from anywhere with the right setup
• Skip the commute and reclaim your time and energy
✍️ If you’re a warm communicator who thrives under pressure and cares deeply about patient care, this is your moment. Apply now and help make healthcare more human.