(Remote – U.S., Client-Based)
🧾 About the Role
CrewBloom is hiring a compassionate, detail-focused Patient Care Specialist to support patients and healthcare providers through virtual communication. If you’ve worked in a medical practice, know your way around patient calls, and care deeply about creating a positive experience, this role puts you at the front lines of meaningful care.
✅ Position Highlights
• Full-time, remote
• Client-based patient support role
• Competitive compensation (rate not listed)
• Work closely with both patients and providers
• Emphasis on phone-based care coordination and follow-through
📋 What You’ll Own
• Provide high-quality customer service to patients and families
• Handle phone calls, patient concerns, and appointment scheduling
• Coordinate referrals and follow-up care
• Act as a communication bridge between patients and doctors
• Maintain accurate and timely patient records
• Assist with billing, scheduling, and insurance verification
• Ensure HIPAA compliance and uphold patient confidentiality
• Support interdisciplinary collaboration to ensure quality outcomes
🎯 Must-Have Traits
• Previous experience in a medical setting or with patient-facing duties
• Skilled in phone-based communication, including calling on behalf of providers
• Empathetic, patient-centered approach
• Organized and able to manage multiple tasks efficiently
• Strong verbal and written communication skills
• Tech-savvy with EMR systems and healthcare tools
• Team player with the ability to work independently
• Bonus: familiarity with medical terminology and healthcare workflows
💻 Remote Requirements
• Primary internet: 15 Mbps minimum
• Backup internet: 10 Mbps, power-outage capable
• Primary device: Desktop/laptop with i5 (8th gen or newer), Ryzen 5, or equivalent + 8 GB RAM
• Backup device: At least Core i3-level performance
• Webcam and USB noise-canceling headset
• Smartphone for verification
• Quiet, dedicated home office space
💡 Why It’s a Win for Remote Job Seekers
This role blends care, coordination, and connection—all from the comfort of your home. If you’re driven by helping others and want to support healthcare without commuting or sacrificing flexibility, this is your chance to make an impact from your own workspace.
✍️ Call to Action
If you’re ready to bring empathy and efficiency to patient interactions while working remotely, apply now and help CrewBloom deliver care with compassion.