BroadPath
𧞠About the Role
BroadPath is looking for empathetic and detail-driven Member Service Representatives to join its remote call center team. If youâre someone who thrives in fast-paced environments and knows how to turn a tough call into a satisfied customer, this fully remote opportunity offers both impact and stability.
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Position Highlights
⢠Competitive pay based on experience
⢠Full-time, 100% remote
⢠MondayâFriday schedule (no weekends!)
⢠Training provided + collaborative virtual team culture
⢠Performance-driven bonuses possible
đ What Youâll Own
⢠Handle 50+ inbound calls daily from members, providers, and partners
⢠Assist with benefit questions, claims, complaints, and service issues
⢠Occasionally make outbound calls for member outreach
⢠Stay up to date with policies, systems, and feedback
⢠Meet key performance targets including call volume, quality, and member satisfaction
đŻ Must-Have Traits
⢠1+ year of healthcare or health plan experience
⢠1+ year of customer service or call center experience
⢠Excellent verbal and written communication
⢠Solid proficiency with Windows and MS Office Suite
⢠High school diploma or equivalent
⢠A positive, can-do attitude with a calm, helpful demeanor
Bonus if you have:
⢠Experience with Medicaid Managed Care
đť Remote Requirements
⢠Quiet, distraction-free home workspace
⢠Reliable high-speed internet
⢠Comfortable being on camera for meetings, training, and check-ins
đĄ Why Itâs a Win for Remote Job Seekers
Youâll be part of a supportive team that values transparency, connection, and real-time engagementâeven from a distance. BroadPathâs âcamera-onâ culture fosters authentic collaboration, making remote feel anything but isolated.
âď¸ Call to Action
If youâre ready to bring kindness, clarity, and consistency to every member interactionâwhile working from homeâthis role was built for you. Apply today and join a team thatâs redefining what great service looks like from anywhere.
Happy Hunting
~ 2 Chicks
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