BroadPath | Based in the Philippines
🧾 About the Role
BroadPath is hiring Member Services Support Specialists to deliver a compassionate, high-touch customer experience from home. In this fully remote role, you’ll support healthcare members through calls and emails, guiding them through health plan details, enrollment, and coverage-related concerns. If you thrive on clarity, care, and efficiency—this role is made for you.
✅ Position Highlights
• Weekly salary payouts
• Full-time, 100% remote
• HMO, SSS, Pag-IBIG, 13th Month Pay
• Paid holidays, night differential, OT, and leave accrual
• Bhive Kit with webcam for connected culture
📋 What You’ll Own
• Answer inbound/outbound calls and emails to assist members with registration and health plan details
• Walk individuals through benefit options and help complete applications
• Update member profiles and document all interactions in the CRM
• Resolve member concerns with compassion and clear communication
• Collaborate with internal teams and third-party partners for issue resolution
• Adhere to scheduling expectations, including weekends/extended hours during peak periods
🎯 Must-Have Traits
• 6+ months in healthcare or customer service
• Strong understanding of medical and healthcare terminology
• Excellent communication and problem-solving skills
• Able to multitask (navigate multiple tabs while typing/talking)
• Familiarity with Microsoft Office and healthcare systems
• High school diploma or GED
• Based in the Philippines
💻 Remote Requirements
• Wired laptop/desktop connection (speed test required)
• Dedicated quiet workspace
• Backup internet and power supply
• Comfort using up to 9 computer tabs at once
💡 Why It’s a Win for Remote Job Seekers
This is a permanent remote role with weekly pay, full benefits, and a clear path to impact. BroadPath’s Connected Culture brings team members together through daily collaboration—even from a distance. With long-term flexibility and a mission-driven approach to service, you can grow your career without leaving your home.
✍️ Call to Action
If you’re passionate about helping others, thrive in a fast-paced setting, and want to do meaningful work from home—apply now to join BroadPath’s growing team of Member Support Specialists.
Happy Hunting
~ 2 Chicks