🧾 About the Role
Teleperformance is hiring remote Sales Customer Service Experts to support clients during evening and overnight shifts. In this dual-focused role, you’ll resolve customer inquiries while meeting sales goals with confidence and professionalism. If you’re a strong communicator with a knack for closing deals and a passion for service, this is your chance to thrive in a fast-paced, fully remote environment.
✅ Position Highlights
• Paid training + competitive hourly pay
• Full-time
• 100% remote (in approved U.S. states)
• Evening and overnight shifts available
• Full benefits: medical, dental, vision, 401(k)
• Paid Time Off
• Employee wellness and engagement programs
📋 What You’ll Own
• Support customers via phone, email, chat, or social media
• Troubleshoot and resolve questions and concerns
• Escalate complex issues when necessary
• Meet and exceed sales targets
• Log customer interactions for auditing and performance tracking
• Provide feedback to improve customer support strategies
• Balance service excellence with sales conversions
🎯 Must-Have Traits
• 6+ months of customer service and sales experience required
• Call center experience strongly preferred
• High school diploma or GED
• Must be 18 or older
• Strong verbal and written communication skills
• Ability to type at least 25 WPM
• Excellent problem-solving, negotiating, and listening skills
• Comfortable with Windows OS and standard desktop systems
• Self-motivated and adaptable to fast-paced environments
💻 Remote Requirements
• Must reside in an approved U.S. state: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, SC, SD, TN, TX, UT, VA, WI, WV, WY
• High-speed wired internet (15 Mbps down / 5 Mbps up minimum)
• No VPN, mobile hotspot, or satellite internet
• Dedicated and quiet home workspace
• Proof of internet speed required
💡 Why It’s a Win for Remote Job Seekers
• Work evenings or overnights to match your ideal schedule
• Remote-first company with room for advancement
• Combine customer service with sales in a high-impact role
• Be part of a diverse, inclusive, and growth-focused team
• Join a global industry leader with over 500,000 team members
✍️ Call to Action
If you’ve got the drive to sell and the heart to serve, apply now to become a Sales Customer Service Expert at Teleperformance. Let your next big career move start right from home.
Happy Hunting,
~ 2 Chicks