(Remote – Client-Based)
🧾 About the Role
We’re looking for a sharp, bilingual Support Representative fluent in Spanish and English to join a client-focused team providing exceptional service across multiple communication channels. If you’re tech-savvy, thrive in fast-paced environments, and love helping people, this one’s for you.
✅ Position Highlights
• Salary: Competitive, based on experience
• Employment Type: Full-Time
• Remote Type: 100% Remote (Client-Based)
• Schedule: Must be flexible to accommodate business needs
📋 What You’ll Own
• Initiate contact with clients via phone, email, and text for matters including document collection, payments, and inquiries
• Request, track, and assist clients in submitting accurate documentation on time
• Notify and support clients regarding overdue invoices and payment processing
• Manage incoming calls related to document signing, invoicing, and general support
• Clearly explain company policies, services, and billing structure to clients
• Provide basic training to clients regarding systems, processes, and expectations
🎯 Must-Have Traits
• Bilingual fluency in Spanish and English (spoken and written)
• Excellent communication and client service skills
• Highly organized with multitasking ability
• Proficient with email, messaging platforms, and standard computer tools
• Customer service experience preferred
• Adaptability to changing business demands and fast-paced environments
💻 Remote Requirements
• Primary Internet: Minimum 15 Mbps download
• Backup Internet: Minimum 10 Mbps download
• Primary Computer: i5 processor, 8GB RAM or better
• Backup Computer: i3 processor minimum
• Webcam and noise-canceling USB headset
• Quiet, dedicated home office
• Smartphone for multi-platform communication
💡 Why It’s a Win for Remote Job Seekers
• Work from home or anywhere you choose—total location freedom
• Say goodbye to commuting and hello to real work-life balance
• Dynamic, inclusive culture with room for your personality and professional growth
• Every day brings new opportunities to learn and contribute
• Fast-paced, high-energy environment where your voice matters
✍️ Call to Action
Fluent in Spanish, fluent in service, fluent in solving problems? Join us as a Support Representative and help shape the way clients experience care, communication, and support—on their terms, and yours. Apply now and bring your bilingual brilliance to the team.