CareXM is hiring Part-Time Customer Service Representatives to support patients and families during weekday evenings and Saturdays. If you’re a calming voice with a heart for healthcare, and you thrive in a structured, remote setup—this one’s for you.
âś… 100% Remote (select U.S. states only)
âś… Bilingual Spanish/English? Earn $1/hr more
âś… Evening + Saturday shifts for schedule flexibility
🧠Experience Level: 6+ months of customer service required
🔎 What You’ll Own:
• Answer incoming calls from patients and their families
• Triage concerns and direct to the proper department
• Provide empathetic, accurate information on services
• Resolve issues promptly and follow up to ensure satisfaction
• Maintain professionalism and confidentiality at all times
🧠Must-Have Traits:
• High school diploma or GED
• 6+ months of customer service experience
• Basic tech skills (PC, webcam, broadband internet—no hotspots!)
• Strong communicator—clear, calm, and helpful
• Able to stay focused and empathetic under pressure
• Must pass a background check
• Quiet, distraction-free work environment at home
đź’° Compensation & Perks:
• $13/hour ($14/hour for bilingual reps) + bonus potential
• Paid training (M–F, 11:00 AM – 7:30 PM EST for 3 weeks)
• Part-Time Schedule:
– Mon–Wed, 5:00 PM–10:00 PM EST
– Fri–Sat, 5:00 PM–10:00 PM EST
• Part-Time Benefits:
– Paid time off
– 401(k) plan
– Life insurance
– Employee assistance program
• Eligible Full-Timers get additional benefits (medical, dental, vision, FSA/HSA, volunteer day, etc.)
🎯 Why It’s a Win for Remote Job Seekers:
Support patients without commuting, use your empathy as a skill, and find a mission-driven company that sees your value. Flexible part-time hours make it ideal for caregivers, students, or anyone looking to supplement their income while making a difference.
✍️ Call to Action:
If you’re ready to bring calm, clarity, and care to patients from the comfort of home—CareXM wants to hear from you. Apply now to become a part-time Customer Service Representative and help transform the healthcare experience, one call at a time.