PaceMate, a fast-growing cardiac rhythm management tech company, is hiring a Patient Communication Specialist. You’ll support patients and cardiology clinic teams by ensuring remote monitoring systems run smoothly and patients stay connected with their care.
âś… 100% remote across the U.S.
âś… Full-time, mid-level
âś… Part of a mission-driven healthcare tech team
🔎 What You’ll Own
• Provide empathetic, proactive support via phone, text, and email to patients using home cardiac monitoring equipment
• Schedule appointments, document interactions, and complete accurate data entry across multiple systems
• Monitor connectivity issues and troubleshoot patient device problems
• Coordinate with internal stakeholders—leadership, clinical and technical teams—for seamless patient experience
• Assist with projects, improving workflows and escalating issues as needed
🧠Must-Have Traits
• Empathy and patience for sensitive medical communications
• Strong verbal, written, and digital communication skills
• Ability to multitask, stay organized, and manage shifting priorities remotely
• Basic cardiology knowledge—or willingness to learn quickly
• Comfort with EHRs, remote monitoring systems, and complex tech environments
• High-school diploma or GED required; healthcare or technical certifications preferred
đź’° Compensation & Benefits
• $20.60–$22.60 per hour, depending on experience and credentials
• Robust benefits for full-timers: health, dental, vision, disability, FSA/HSA, 401(k), PTO, life insurance, legal, wellness and financial programs
• Remote-first culture with leadership that values innovation and patient outcomes
🎯 Why It’s a Win for Remote Job Seekers
Join a Top-100 Healthcare Tech company transforming cardiac care. As the bridge between patients and clinic staff, you’ll play a vital role, with empathy, tech, and impact all wrapped into one remote-first gig.
✍️ Call to Action
If you’re a skilled communicator with a heart for tech and care—and ready to guide patients through their cardiac monitoring journey—PaceMate wants you. Apply now to step into a Patient Communication Specialist role and help patients and clinics “never miss a beat.”