Location: Remote – Japan (Hybrid: 1–2 in-office days per week in Tokyo)
Type: Full-Time
Required: JSDA Sales Representative Class 1 license (or ability to obtain within 3 months)
Languages: Fluent Japanese & English
🌐 About Alpaca
Alpaca is a U.S.-based brokerage infrastructure powerhouse revolutionizing financial services. With over $170M raised and operations in multiple countries, we offer execution and custody for stocks, ETFs, crypto, and more—all through a developer-first API. We’re a remote-first company with 200+ team members across the globe, driven by our mission to open financial services to everyone on the planet.
🎯 Your Role
As a Trading Execution Specialist covering equities for the APAC region, you’ll act as the front line of support for enterprise-level clients—especially in Japan. You’ll monitor live trading flows, troubleshoot FIX protocol issues, ensure execution quality, and maintain regulatory compliance, all while nurturing deep client relationships.
🛠️ What You’ll Be Doing
👥 Client Support & Relationship Management
- Serve as the primary support contact for Japanese and APAC-based institutional clients
- Troubleshoot order entry, executions, FIX sessions, and OMS issues
- Monitor accounts and proactively catch anomalies in trading behavior
- Host regular check-ins and escalate client feedback to internal teams
⚙️ Trading Operations & Risk Management
- Work closely with the trading desk and operations to ensure smooth flow
- Track and communicate corporate actions (dividends, splits, mergers, etc.)
- Collaborate with Compliance to uphold local and global regulatory standards
- Identify operational risks and ensure timely resolution
✅ You Should Have
- 2–3+ years in brokerage ops, trading services, or clearing
- Experience with trading platforms and FIX protocol (Options = nice to have)
- JSDA Sales Representative Class 1 license (or obtain within 90 days)
- Excellent written/verbal fluency in Japanese and English
- Strong communication skills with an investigative, solution-driven mindset
- Experience interfacing directly with institutional or enterprise clients
🌟 Why Alpaca?
- Remote flexibility + in-person team culture in Tokyo
- Mission-driven company at the intersection of tech and finance
- Work with international clients and a world-class product suite
- Collaborate with a diverse, globally distributed team of fintech innovators
🗓️ Schedule & Location
- Full-Time | Occasional early or late hours (global collaboration)
- Remote-first, but in-person attendance 1–2x per week in Tokyo is expected
📬 Join Alpaca. Trade ideas. Move markets. Open financial services for all.
Apply now if you’re ready to help modernize global finance from Japan.