(Remote – Full-Time, Client-Based)
🧾 About the Role
CrewBloom is hiring Remote Call Center Agents to support inbound and outbound customer service operations across multiple departments. From Member Services to Retention and Pre-Cancel Services, you’ll be the voice that helps customers stay connected and supported. If you’re reliable, people-focused, and thrive in a fast-paced environment—this is your shot.
âś… Position Highlights
• Location: Remote (must reside in the U.S., preference for AZ residents)
• Schedule: Full-Time, Mon–Fri
• Training: 9 AM–6 PM CST (2 weeks)
• Post-Training: 10 AM–7 PM CST
• 100% attendance required during training
• Bonus eligibility based on 93%+ ongoing attendance
📋 What You’ll Own
• Handle high-volume inbound/outbound calls
• Support customer inquiries across departments
• Re-engage customers in pre-cancel or retention queues
• Document all call activity in real-time
• Follow compliance and quality guidelines
• Maintain strong KPIs and reliable attendance
🎯 Must-Have Traits
• Fluent English (written and spoken)
• Strong communication and customer service skills
• Basic computer skills and multitasking ability
• Able to pass a background check
• Committed to full attendance for first 3 training weeks
• Highly organized with great follow-through
đź’» Remote Requirements
• Quiet, private home office (no public/shared spaces)
• Windows 10/11 PC (no Macs or Chromebooks)
• Dual Core 2 GHz+ processor, 4GB RAM+, 80GB storage
• Monitor 18”+, resolution 1920×1080
• Wired headset with noise-canceling mic
• Wired keyboard/mouse (no wireless)
• Hardwired internet: 20 Mbps down / 10 Mbps up
• Router must have a firewall (no direct modem use)
💡 Why It’s a Win for Remote Job Seekers
This is a steady, full-time remote role that lets you build customer service experience from the comfort of your own space. With clear schedules, compliance support, and multiple departments to grow into, you’ll be part of a professional, goal-driven remote team.