📍 Remote | Part-Time | 16 U.S. Locations
🕒 Mon–Fri | 6 AM–3 PM PT
📅 90-day contract | 20 hrs/week
💼 About the Role
This isn’t a sales gig. You’ll be the friendly, informed voice on the other end of the line—helping property owners understand how they may be overpaying on taxes and guiding them through their options.
ModSquad has partnered with a tech-forward client offering automation to reduce property tax burdens. And they need bilingual support superheroes like you.
🔑 What You’ll Be Doing
- ☎️ Answering inbound customer calls
- 💬 Providing support in both English and Spanish
- 🎯 Offering friendly, professional service without the sales pressure
- 🔍 Using strong multitasking and research skills to help customers understand the service
✅ What You Bring
- A pleasant phone voice and great listening skills
- 📞 Previous call center or phone support experience (preferred, not required)
- ⚡ Ability to multitask and pick up new concepts fast
- 🔄 Bilingual fluency in English and Spanish
- 💡 Positive attitude and a sincere interest in helping people
📝 Pro Tip: Take your time with the application. Full, grammatically correct answers = higher chance of getting hired!
💵 Pay
Hourly rate: 💬 To be discussed during your interview
🖥️ About ModSquad
We’ve been shaking up customer experience since 2007—partnering with brands like Spotify, VSCO, Vimeo, and many more. We’re remote, diverse, and global, supporting over 50 languages across 90+ countries. If you want flexibility, cool clients, and a team that gets it, this is your squad.