Remote | Client-Based | Full-Time
Help customers thrive—one conversation at a time.
🧾 Overview
Join a dynamic, fast-moving team where your communication skills create real impact. As a Spanish Bilingual Support Representative, you’ll be the trusted voice for clients navigating everything from documents to invoices, guiding them with clarity, empathy, and professionalism.
📋 What You’ll Do
• Proactively reach out to clients via calls, emails, and text messages to support with:
↳ Document submission and signing
↳ Invoice questions and payments
↳ General account inquiries
• Guide clients through completing and signing required documents
• Follow up on overdue invoices and assist with payment processing
• Receive and resolve inbound calls related to document and billing support
• Educate clients on company services, invoicing processes, and policies
✅ You’re a Great Fit If You…
• Are fluent in both Spanish and English (spoken and written)
• Have excellent communication and active listening skills
• Can juggle multiple tasks with strong organization and follow-through
• Are tech-savvy and comfortable using email, chat, and CRM systems
• Thrive in fast-paced environments and adapt quickly
• Have previous customer service experience (preferred)
🖥️ System Requirements
• Internet: 15 Mbps main, 10 Mbps backup
• Devices: Desktop/laptop with i5 processor & 8GB RAM (backup device: i3 min)
• Others:
↳ Webcam
↳ Noise-canceling USB headset
↳ Smartphone
↳ Dedicated quiet home office
🎁 Why You’ll Love It Here
• 💼 Work from anywhere – your office, your terms
• 🧠 Grow every day – access learning, coaching, and development opportunities
• 🚀 Fast-paced & fulfilling – bring energy, get results, make an impact
• 🧩 Inclusive culture – your ideas matter, your uniqueness is celebrated
• 🕰️ Balance is real – ditch the commute, gain time for what matters most
✍️ Apply Now
If you’re passionate about helping people, fluent in Spanish and English, and ready to thrive in a remote-first role—we want to meet you.