(Remote – Full-time | Metabase)
🧾 About the Role
Metabase is on the hunt for a customer-focused Technical Success Coordinator who loves data, communicates clearly, and thrives in a self-driven remote environment. You’ll serve as a bridge between customers and product, helping users succeed with analytics while influencing the future of our open-source platform.
âś… Position Highlights
• Full-time
• 100% Remote (global team)
• No sales, no quotas—pure customer success
• Ideal for early-career talent passionate about BI
• Async work culture, minimal meetings
• Open source transparency
• $30M Series B funded company
📋 What You’ll Own
• Manage tailored communication plans for enterprise customers
• Schedule and attend meetings to track issues, document feedback, and guide usage
• Translate customer needs into insights for the product and engineering teams
• Maintain CRM tools with clear technical context
• Contribute to documentation and internal tool optimization
🎯 Must-Have Traits
• Excellent written and verbal communication
• Strong organizational/project management skills
• Understanding of data fundamentals: SQL, normalization, data warehousing, analytics, web architecture
• Familiarity with data visualization tools (Metabase is a plus)
🌍 Nice to Haves
• Experience with Metabase or similar BI platforms
• Background in open-source environments
• Multilingual (global userbase)
💡 Why It’s a Win for Remote Job Seekers
This is a career launcher. You’ll learn alongside a seasoned team, make a real impact on a growing product used by startups and giants alike, and work from wherever you thrive. No micromanagement. No constant pings. Just meaningful work and the flexibility to do it your way.
✍️ Call to Action
If you’re early in your career and ready to grow with a mission-driven, async team shaping the future of self-serve analytics—apply now and help make data easier for everyone.