About the Role
Title: Account Manager
Location:FL, GA, SC, AL, MS
time type
Full time
job requisition id
Essity250913
Job Description:
Account Manager – Tork (Healthcare)
Who We Are
Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.
The TORK brand offers professional hygiene products and services to customers worldwide ranging from restaurants and healthcare facilities to offices, schools and industries. Our products include dispensers, paper towels, toilet tissue, soap, sanitizers, napkins, wipers, and also software solutions for data-driven cleaning. Through expertise in hygiene, functional design and sustainability, TORK has become a market leader that supports customers to think ahead so they’re always ready for business. TORK is a global brand of Essity, and a committed partner to customers in over 110 countries.
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.
At Essity: This Is What We Do
About The Role
Essity Professional Hygiene is currently searching for an experienced Account Manager – Tork (Healthcare). Responsible for achieving company segment growth expectations at the End Customer level through penetrating existing customers and capturing new end customer business. This position acts on both guidance from the Segment Sales Manager and the Commercial Planning priorities. The Segment Sales Executive is responsible to create loyal TORK end customers while collaborating with channel (distribution and Service Provider) partners.
This will be a remote position responsible for covering the Southeast Regions (FL, GA, SC, AL, MS). The ideal candidate should live in the aligned Essity Regional structure and ability to travel often.
We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.
What You Will Do
- Develop and maintain strong business relationships with end customers to promote TORK brand awareness and secure profitable business.
- Collaborate with important segment channel and field sales partners to realize company profitable growth goals.
- Expert segment knowledge and awareness of influencers, decision makers, common explicit and implicit needs as well as artfully solving customers problems that result in new business.
- Provide end customer insights and shares with other key stakeholders while acting on opportunities and threats.
- Proactively act on sales data and market information to excel financial targets and execution of business plan. Conducts business reviews as according to plan.
- Execute the Segment Sales plans and optimize effort, resources and results.
- Drives contract negotiations including terms and conditions, product offers and pricing in line with overall product and pricing strategies.
- Holds business reviews and takes proactive approach in driving cross sell and upsell in existing accounts.
- Translate sales plans into operational sales activities per customer/account according to Key Account Manager and Commercial Planning guidelines, monitor and adapt sales activities on regular basis so that objectives are met.
- Deliver on agreed Sales targets and Sales KPI´s within own Segment and End Customers.
- Builds a strong relationship with targeted End Customer within own Segment.
- Execute on product mix, hygiene solutions, strategic product mix, which contributes to profitability, profitable growth, retention-/churn according to agreed goals and sales targets
- Is positioning TORK as the partner of choice and preferred brand with End Customers in own sales Segment.
- Continuously build market knowledge and refer sales leads, customer feedback, and information on competitor.
- Secure and actively develop own leadership competence according to Essity Leadership platform “Leading Self”.
Who You Are
- Bachelor’s degree preferably in Business or Sales & Marketing. Experience in lieu of education will be considered.
- Minimum 5-7 years relevant experience (end customer, Service Providers, distribution)
- Three (3) plus years of experience in sales or account management; Healthcare industry preferred such as Long-Term Care and Acute Care Facilities
- Experience working CRM systems (i.e. Microsoft Dynamics, Salesforce) preferred.
- Proven negotiating, persuasion and influencing skills
- Experience calling on and working directly with end customers
- Ability to build relationships and work with local GPO sales teams as well as distributor alliances
- Strong drive for results and sense of urgency, self-starter, and strong work ethic.
- Financial and technical acumen, excellent communication and business acumen skills
- Ability to travel 50% of the time to domestic locations