Job Description
Accounts Receivable Clerk
locations
USA > FL > Orlando > Lee Vista
USA > PA > Remote
USA > TX > Remote
time type
Full time
job requisition id
R238335
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
What you will be doing
This position is a US based virtual role (working hours 8am-5pm Eastern time). There are 4 openings in this rapidly growing group.
- Under general supervision of the Account Receivables Management, perform tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research.
- Seeking an Account Receivables Clerk (Customer Service Oriented) with AR Collections experience.
- Answering high volume of incoming calls in a professional manner while meeting daily goals
- Address and respond to customer’s emails within company timeline
- Ensure customers inquiries are properly addressed and documented while issues are solved efficiently in a fast-paced environment, multi-tasking
- Maintains frequent contact with internal and external customers in order to address all payment issues
- Identifies payment discrepancies, and initiates disputes resolution process to facilitate rapid turnaround in collection effort
- Performs related duties as assigned
What your background should look like
- Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate degree program or equivalent combination of experience and education
- Normally requires two (2) to four (4) years directly related and progressively responsible experience
- Knowledge of Accounts Receivables and Accounting principles
- Have experience in a call center taking or making customer calls
- Ability to communicate effectively both orally and in writing
- Familiarity with credit and collection operations procedures, including reconciliation of A/R activity
- Knowledge of Microsoft programs; extensive knowledge of Excel
- Strong interpersonal skills
- Good negotiating skills
- Strong mathematical and analytical skills
- Strong organizational skills; attention to details