Job Description
Title: Accounts Receivable Clerk – Remote
Location: United States
Schedule
Full time
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing
This position is based is a US based virtual role (working hours 8am-5pm Eastern time)
Under general supervision of the Account Receivables Management, perform tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research.
Seeking an Account Receivables Clerk (Customer Service Oriented) with AR Collections experience.
- Answering high volume of incoming calls in a professional manner while meeting daily goals
- Address and respond to customer’s emails within company timeline
- Ensure customers inquiries are properly addressed and documented while issues are solved efficiently in a fast-paced environment, multi-tasking
- Maintains frequent contact with internal and external customers in order to address all payment issues
- Identifies payment discrepancies, and initiates disputes resolution process to facilitate rapid turnaround in collection effort
- Performs related duties as assigned
What your background should look like
- Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate degree program or equivalent combination of experience and education
- Normally requires two (2) to four (4) years directly related and progressively responsible experience
- Knowledge of Accounts Receivables and Accounting principles
- Have experience in a call center taking or making customer calls
- Ability to communicate effectively both orally and in writing
- Familiarity with credit and collection operations procedures, including reconciliation of A/R activity
- Knowledge of Microsoft programs; extensive knowledge of Excel
- Strong interpersonal skills
- Good negotiating skills
- Strong mathematical and analytical skills
- Strong organizational skills; attention to details