Help shape the future of online learning! Miaplaza’s MiaPrep Online High School (MOHS) is seeking an Administrative Support Associate to provide critical student success support. In this role, you’ll coordinate resources, track progress, and deliver responsive communication to ensure every student and family feels supported.
About Miaplaza
Miaplaza is revolutionizing online education by creating accessible, inclusive homeschool and high school learning platforms. Founded in 2022, MiaPrep Online High School is already serving more than 530 students, with accreditation achieved in 2023 and ambitious growth plans to serve 10,000+ students in the next decade. Our mission is to help all students thrive in a supportive, engaging virtual environment.
Schedule
- 100% remote (U.S.-based, any time zone)
- Full-time, 40 hours per week
- Monday–Friday, 8:00am–4:00pm (ET, CT, MT, or PT)
- Year-round schedule
What You’ll Do
- Assist with administrative tasks related to enrollment, academic records, and student support
- Maintain accurate record-keeping and monitor communication channels
- Provide professional, empathetic support to families and students via email and live chat
- Update academic calendars, newsletters, and resources in coordination with school staff
- Serve as advisor for a small group of students, providing check-ins and academic coaching
- Support projects such as surveys, audits, internal documentation, and family communication
- Ensure compliance with confidentiality standards and foster a responsive, student-centered culture
What You Need
- High school diploma or equivalent
- At least 2 years of experience in administrative or customer service roles
- Excellent written and verbal communication skills
- Strong organizational skills and ability to manage multiple priorities
- Empathy, patience, and student-first mindset
- Comfort with cloud-based tools (Google Workspace, ticketing systems)
Preferred
- Experience in education or school settings
- Background in student advising or teen-facing roles
- Experience with scheduling/calendar management and CRM/ticketing systems (e.g., Freshdesk)
- Familiarity with state funding processes for homeschooling or private schooling
Benefits
- Pay range: $19.42–$30.81/hour (equivalent to $40,393–$64,084 annually, based on 40 hours/week)
- Health, dental, and vision insurance (including specialty care like mental health and fertility)
- FSA, HSA, and 401(k) with employer match
- PTO combining vacation, sick leave, and personal time (~122 hours annually + floating holidays)
- Parental leave and additional wellness benefits
- Free Miaplaza memberships for employee households plus discounted tuition for MOHS students
- Annual performance-based pay reviews
- Inclusive, supportive company culture with strong growth trajectory
Applications close at 11:59 PM PT on Wednesday, October 1, 2025—don’t wait to apply.
Be part of a mission-driven team dedicated to helping students succeed online.
Happy Hunting,
~Two Chicks…