Job Description
Title: Admissions Advisor
Location: Milwaukee, Wisconsin; Chicago, Illinois; United States
- Full-Time
- Remote
Description
At Herzing, your role helps us to empower individuals to change their lives, communities, society, and the world.
We offer a comprehensive benefits package including outstanding education assistance programs.
Position Overview
The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately.
A 40 hour work-week schedule will be determined based on preference and business needs between the following hours of operation for Herzing’s Online Campus at our Milwaukee, WI or Chicago, IL locations (remote options available):
- Monday-Thurs 8am-8pm
- Friday 8am-5pm
- Sat 8am-4pm
- Sun 10:30-7pm
The Avenue Milwaukee space offers an arcade-like first floor with plenty of opportunities to have fun or relax including a food hall that’s open Tuesday through Friday.
There’s also pickleball, bike storage, a fitness center, and a dog wash station.
PRIMARY DUTIES AND RESPONSIBILITIES
- Responds to inquiries for information about Herzing University’s courses and programs through telephone, email, text, and chat.
- Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience.
- Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers.
- Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources.
- Generating inquiries through prospective students, current students, and the local community outreach/events.
EDUCATION & EXPERIENCE REQUIREMENTS
- Bachelor’s Degree or equivalent work experience
- A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales