About the Role
Admissions Advisor I
Full-TimeinSalt Lake City, UT-RemoteOK-Entry Level-Admissions
Position Summary:
The Advisor I, Admissions contributes to the effective recruitment and enrollment of new learners to NightingaleCollege. This position serves as the first point of contact for the College, providing superior customer service top prospective learners. The incumbent will collect and assist with the completion of required admissions documents tomeet compliance and accreditation standards. The Advisor I, Admissions will be responsible for maintaining learnercommitment throughout the enrollment cycle.
- Makes 50-75 outgoing phone calls in response to inquiries each day to set appointments and conduct.
- interviews with prospective learners and directs calls to appropriate personnel.
- Provides a daily activity report (DAR) to the Manager.
- Generates leads by requesting referrals and enters all new inquiry information in the appropriate system.
- Follows the contact strategy and tracks all correspondence with prospective learners in the appropriate system.
- Utilizes the Discover, Commit, Start Application process with prospective learners.
- Assists prospective learners, learner families, and other relevant parties who may be involved in decision-
making. - Answers questions about the appropriate Nursing Program with accuracy.
- Updates and maintains learner records in learner management system (LMS).
- Processes applications for all incoming learners, reviews, and resolves conflicting information to ensureaccuracy.
- Collaborates with other functions to provide the highest level of service for enrolling learners.
- Schedules all entrance and placement exams when appropriate.
- Participates in weekly Admissions meetings including 1:1s, coaching meetings, trainings, and team meetings.
- Participates in the successful implementation of other functional projects as they arise.
Minimum Required Qualifications:
- High school or general equivalent is required,Bachelor’sDegreepreferred, or relevant work experience in customer service or sales in lieu ofeducation.
- Demonstrated proficiency in Microsoft Office including Word, Excel, Outlook, and SharePoint or ability to learn
new technology quickly. - Demonstrated ability to effectively work on multiple projects, within an environment that is dynamic and fast-
paced.
Preferred Qualifications:
- Associatedegreeor higher
- 1 year of experience in an Admissions Department or Sales Experience