Job Description
Associate Intake Specialist
Fully Remote
This position cannot be performed in Colorado.
PETA
Job Type Full-time
Description
Position Objectives:
To assist the Intake & Assessment Division in assessing and handling inquiries from the general public relating to domestic-animal and wildlife-cruelty issues
Primary Responsibilities and Duties:
- Assist with evaluating incoming telephone calls and e-mails and provide the required responses or refer callers to the appropriate staff members
- Provide research support on miscellaneous cruelty-to-animals and animal-neglect issues
- Handle cruelty-to-animals and animal-neglect cases
- Maintain confidential files, correspondence files, case reports, and other departmental reports
- Perform any other duties assigned by the supervisor
Requirements
- Degree in a related field or equivalent experience in a related field
- Thorough knowledge of animal rights issues and PETA campaigns
- Ability to handle calls from the public in a calm and professional manner
- Ability to work independently and make sound judgments
- Demonstrated ability to maintain strict confidentiality
- Adherence to a healthy vegan lifestyle
- Proven excellent writing and research skills
- Support for PETA’s philosophy and the ability to advocate professionally for PETA’s positions on issues
- Commitment to the objectives of the organization