Care Experience Specialist – Remote

If you’re the calm, steady voice that can guide families through a stressful moment and keep care on track, this role matters. You’ll be the primary point of contact for clients and families during treatment, coordinating needs, resolving issues fast,...

Retention Specialist – Remote

If you’re great at talking people off the ledge without being pushy, this role is for you. You’ll handle high-stakes cancellation conversations, uncover the real “why,” and help Pros either stay and win or leave with clarity and respect....

Onboarding Coach Specialist – Remote

If you thrive in a fast-paced, high-volume onboarding environment and love helping new customers get real wins quickly, this role is for you. You’ll build tailored 30-day onboarding plans, coach Pros through implementation, and earn commission when they hit...

Manager, Onboarding Coach – Remote

If you know how to lead a team in a fast-moving customer environment and still keep the human part intact, this role has your name on it. You’ll manage Onboarding Coaches, drive retention and quality metrics, and build a high-performing team that helps new Pros...

Customer Onboarding Coach – Remote

If you’re great at getting brand-new customers confident, moving, and winning fast, this role is your lane. You’ll build custom 30-day onboarding plans, coach Pros through implementation, and earn commission when they hit early activity targets. About...