by Terrance Ellis | Feb 18, 2026 | Uncategorized
This is a remote, full-time bilingual (Spanish/English) customer service role supporting the NJ Family Care program. You’ll handle inbound calls, walk people through applications/enrollment, document changes and complaints, and keep your accuracy tight. About...
by Terrance Ellis | Feb 18, 2026 | Uncategorized
This is a high-volume inbound call center role supporting the New Jersey Department of Human Services child support program. You’ll answer questions about accounts and payments, reset caller IDs for IVR access, document calls, and de-escalate when needed....
by Terrance Ellis | Feb 18, 2026 | Uncategorized
If you’re sharp on the phones and love solving the “messy” problems with calm, this one’s for you. You’ll support members with travel-related benefit inquiries, aiming for accurate, first-call resolutions that leave people feeling...
by Terrance Ellis | Feb 18, 2026 | Uncategorized
If you’ve got patience, people skills, and you can stay sharp on back-to-back calls, this role is a solid remote lane. You’ll be the first point of contact for pension and defined benefits questions, with paid training, equipment provided, and full...
by Terrance Ellis | Feb 18, 2026 | Uncategorized
If you’re strong on the phones, detail-obsessed, and you actually like solving messy benefits questions, this role is a solid fit. You’ll handle complex member inquiries with empathy, accuracy, and first-call resolution as the standard. About...
