About the Role
Benefit Reconciliation Specialist
locations
US-Remote
time type
Full time
job requisition id
REQ-2024-136
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and moreall to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtuals global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: lets make the day more doable. Find your companys solution atwww.onesourcevirtual.com.
Position Summary/Objective
The Benefit Reconciliation Specialist is responsible for supporting and servicing internal and external Benefit Services customers using Workday and Cobrapoint technology. Service teams: Benefit Administration/Call Center, Reconciliation, COBRA/Direct Bill
Essential Functions/Duties/Responsibilities
- A well-rounded Excel guru ready to join the Benefits team in a growing company.
- You will assist the manager and specialists in tracking benefits information through data processing tools
- Process member applications by reviewing data for deficiencies
- Assign codes to data
- Establish data entry priorities, and resolving discrepancies by using departmental policies and procedure.
- Verify entered data by reviewing, correcting or updating data assisting in the regulatory submission and reply transactions
Competencies
- Effective communication skills via telephone, email and in-person
- Must be willing to adapt and display positive attitude
- Ability to work independently and as part of a team
- Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace
- Maintain punctuality and adherence to set schedule with extra hours as needed
- Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues.
- Analytical skills; strong research and follow up skills
- Ability to multi-task
- Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace; maintain punctuality and adherence to set schedule with extra hours as needed; have solid research and follow-up skills
- Must be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues
Supervisory Responsibility
This role does not have supervisory responsibilities
Qualifications and Experience
- HS Diploma required
- 2-3 years of customer service or related experience and/or training
- Data entry proficiency
- Maintains files of enrollment forms and other documentation
- Competent and detail oriented individual
- High working knowledge of Excel processes and tools
- Able to develop system and further tools within Excel, as well as utilize existing tools
- Position offers flexible hours
Preferred Skills
- Bachelors degree preferred