Support patients, provide answers, and bring calm into moments where healthcare and life stress collide. If you can switch between English and Spanish without missing a beat, and you like being the steady voice people rely on, this one fits.
About Teleperformance
Teleperformance partners with major brands worldwide to deliver secure, tech-driven support experiences. You’ll serve real patients, solve real problems, and grow in a place where call reps often rise into leadership.
Location
Remote, United States
Accepting candidates only in approved hiring states listed by TP.
Schedule & Pay
- Full-time
- Paid training
- Competitive hourly pay
- Benefits start when you do
What You’ll Do
- Handle patient inquiries by phone, chat, and email
- Resolve benefits, billing, and plan questions
- De-escalate concerns calmly and respectfully
- Process payments and assist with service requests
- Document all interactions accurately
- Upsell when required
What You Need
- Fluent in English & Spanish
- 6+ months customer service experience
- Strong communication and problem-solving
- Typing 30+ WPM
- Reliable computer + quiet workspace
- Internet: min. 30 Mbps down / 10 Mbps up (no satellite or hotspot)
Why It Works
- Paid training
- Medical, dental, vision, 401(k)
- PTO
- Growth path (yes, real promotion stories exist here)
- Supportive, global team culture
If you can stay steady when someone else is stressed, and you like helping people feel seen and supported while navigating their coverage, you’ll thrive here.
Happy Hunting,
~Two Chicks…