Job Description
Bilingual Call Center Representative
pompano beach, florida
$18.50 – $20.50 per hour
temporary
high school
category business and financial operations occupations
reference AB_4428373
Job details
Are you a committed, passionate call center professional who believes all customers deserve help with their financial needs? Do you want to help families achieve their dream of home ownership? Then come join our expert team!
We’re the 2nd largest multi-family portfolio lender in the country. and we want to make it happen for our clients. But we can’t do it without you! We’re interviewing and hiring right now, so don’t wait. Apply today!
- salary: $18.5 – $20.5 per hour
- shift: First
- work hours: 8 AM – 4 PM
- education: High School
Responsibilities
What you’ll be doing:
- Handle a large volume of inbound customer contacts, supporting and promoting the overall financial health of our customers.
- Meet daily qualitative and quantitative individual and team targets and your team, and achieve all objectives for service, productivity, and quality.
- Document all communications and procedures as per policy
What experience you’ll have:
- HS Diploma, GED, or equivalent
- 2 years minimum of call center experience
- technical knowledge and adept at navigating multiple programs and applications simultaneously.
- Intermediate knowledge of MS Office Suite.
What you’ll be getting:
- Fully Remote
- Flexible Schedule- Multiple Shifts available
- Access to benefits including healthcare
- Supportive management invested in your success
- Encouraging, friendly team members
- Opportunity to learn new skills and grow your career
- Experience at a brand-name, instantly recognizable organization
The essential functions of this role include:
- working weekends
Skills
- Banking (2 years of experience is preferred)
- Call Center Support (2 years of experience is preferred)
Qualifications
- Years of experience: 2 years
- Experience level: Experienced