Job Description
Title: Bilingual Collections Clerk
Location: Mississauga, Ontario, Canada
Job Description
Our client in the financial sector is looking for a dedicated and passionate collections representative to join their team.
Work Schedule: Monday to Friday, from 8:30 AM to 5:00 PM fully remote 12-month contract (possibility of extension)
Roles and Responsibilities:
Managing 60 accounts
Researching and making collection calls
Processing credit applications for new customers
Resolving discrepancies in invoices
Handling document interactions
Issuing invoices and statements to customers
Processing bank deposits, payment allocations, and credit card payments
Skills:
2 years of customer service/call centre experience
Experience in the financial sector is a plus
Full bilingual proficiency in English and French would be an asset
Advanced knowledge of MS Office suite (Excel and Word)
Experience in collections is an advantage