Job Description
Bilingual Customer Service Representative
Scottsdale, Arizona
Remote
$21 an hour, remote
Description
Do you love connecting with others? Are you looking to start your career in the financial industry? We are looking for motivated individuals who are excited about helping people and want to accelerate both their personal and professional growth. If that sounds like you, apply today!
*Must be located in Arizona to be considered.
Key Responsibilities
- Assist customers with a range of complex inquiries ranging from financial to general 401K or investment questions.
- Play an instrumental role in helping customers make the best decisions possible regarding their financial needs. – No experience needed! You will get all the training you need!
- Help to support team success with daily team meetings and a strong cooperation
- You’re the go to person for customers across the U.S. looking to make changes to their life insurance or retirement plans
- Supporting customers as they navigate unique decisions that build their financial future
- Provides complete and detailed solutions ensuring first call resolution
- You will have variety in your day – working both individually and collaborating with a team
Requirements
Education and Experience – Bilingual Customer Service Representative
- Associate’s degree required, bachelor’s degree highly preferred.
- One year of experience in customer service, sales related occupations
Benefits & Pay
- $21.00 an hour M-F with an 8-hour shift between 8AM and 9PM, Potential for Saturday shift between 6AM-4PM
- Fully remote
- Benefits including: Health insurance, life insurance and a dental reimbursement