Deliver empathetic, efficient customer support while helping individuals across the country navigate their SNAP EBT services—all from the comfort of your home.
About InteLogix
At InteLogix, we’re committed to empowering people and organizations through innovative solutions and exceptional service. Our core values—teamwork, integrity, and excellence—drive our mission to create real-world impact and elevate human potential.
Schedule
- Full-time
- Fully remote (must reside in California)
- Flexibility required for weekends and holidays
What You’ll Do
- Answer customer inquiries and provide accurate information on SNAP EBT transactions
- Resolve complaints and guide customers toward clear, effective solutions
- Maintain detailed records of all interactions across multiple tools and platforms
- Collaborate with internal departments to escalate and resolve complex issues
- Meet or exceed customer satisfaction goals and performance benchmarks
- Continuously learn and stay updated on services, tools, and industry trends
What You Need
- Must be at least 18 years old
- High School Diploma or equivalent
- Fluent in both English and Spanish (spoken and written)
- Strong communication skills with the ability to stay engaged on calls
- Tech-savvy: able to manage multiple tabs, windows, and systems
- Excellent attendance and reliability
- Ability to work from a private, distraction-free home workspace
- Must meet all tech requirements (wired ethernet, stable internet speeds, Windows updates current)
Benefits
- $18/hr base pay
- Paid training
- Medical, dental, and vision insurance
- Paid time off and employee discounts
- Career advancement opportunities
- Full-time, non-seasonal role
Be the voice that brings clarity, support, and peace of mind—one call at a time.
Make a difference without leaving your home.
Happy Hunting,
~Two Chicks…