Job Description
Title: Bilingual Interpreter (Call Center)
Location: Ponce Puerto Rico US
Employment Type: Full Time, Temporary
Job Type: Remote
Category: Professional (Other)
Compensation: 12
Industry: Other/Non Classified
Education Level: Unspecified
Experience Level: Entry Level
Shift: First Shift (Day)
At Kelly Professional & Industrial, we’re passionate about helping you find a job that works for you. If you ask us, this job looks pretty great! We’re seeking a Bilingual Call Center Translator fluent in Spanish and English for a great work-from-home job opportunity in Puerto Rico.
Why you should apply to be a Translator:
- 100% from home – from anywhere in Puerto Rico!
- Get paid every week – $12/hr
- Long-term position with a gradual pay increase
- Part-Time and Full-Time positions available
- Part-Time min 28hr per week
- Weekend work may be required (at least SAT or SUN)
- Help others in your community connect
- Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
What’s a typical day like as a Translator?
- Handle high volume inbound phone calls, ranging from short to very long calls – depending on each individual call
- Help interpret Spanish/English conversations for a wide range of industries including but not limited to Healthcare, Government, Financial, Travel & Hospitality, Legal, and IT
- Translate Spanish/English conversations that may be both simple, complex, or technical
- You will listen to 5-10 sentences at a time, while taking precise but short notes and interpret the message without changing its meaning (note-taking skills/multitasking/short-term memory)
This job might be an outstanding fit if you:
- Are located in Puerto Rico or planning on moving to PR
- Are fluent in both Spanish and English (Expert Level)
- Are able to attend a 3-week paid training (MON-FRI)
- Training is also 100% remote via virtual classroom
- Can pass the final interpreter exam in the last week of training – must be passed to proceed
- Can provide a quiet, closed-off work environment, as these conversations entail sensitive/confidential information
- Are comfortable spending the majority of your time on the phone
- Are flexible with your availability to work
We will contact you at the end of training to discuss your shift hours. You will have to be flexible to work the hours we have available at that moment in time. Out of the available hours, you can pick and choose your schedule. Once finalized, that will be your consistent weekly work schedule from that point on.
Other technical/workspace requirements:
- The use of a smartphone (with software version Android 13 / iOS 16 or higher) – set to airplane mode for the duration of the entire shift
- High-speed Internet connection (WiFi required)
- Paper shredder OR whiteboard to dispose of handwritten notes taken during calls
- Provide a headset that meets specifications and can directly plug into your smartphone via a headphone jack (you may need to provide an adapter as well)
- A quiet, closed-off workspace free from disturbances throughout the day