Job Description

Remote Bilingual Medical Collector

$30,000 – $40,000 yearly

Job Category: Healthcare

Position Type: Contract / Temporary to Hire

Work Model: Remote

Location: San Antonio, Texas [Remote]

Job ID: 108005

Job Description

LaSalle Network has a client in Rosemont, IL looking to fill a Remote Bilingual Medical Collector role. Our client is a third-party medical collections company who differentiates themselves by their technology and efficiency processes.

They differ from a call center collections environment because they receive more inbound calls than outbound calls. This is also a very fun, fast paced, rewarding and interactive environment. They recognize hard work and offer a bonus structure that is among the best in the industry.

Remote Bilingual Medical Collector Responsibilities:

  • Facilitate money collections from the patients
  • Set up payment plans
  • Handle a small amount of insurance follow-up
  • Perform other related duties as assigned or requested

Remote Bilingual Medical Collector Requirements:

  • 1+ year of experience in a hospital or physician group working on insurance follow-up or collections required
  • Fluent in Spanish
  • Prior call center and healthcare experience is helpful but not required
  • Prior experience with admissions or patient access is preferred
  • Strong customer service skills
  • Ability to handle patient calls in a calm, respectful way
  • Open to constructive feedback for improvement
  • Ability to multi-task and have good time management skills to meet daily quota
  • HS diploma or GED required, college or vocational training a huge plus

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