About the Role
Title: Bilingual Member Services Sales Agent
REMOTE – AUSTIN, TX UNITED STATES
As a Member Services Sales Agent, your core responsibility will be to quote and sell auto insurance policies to potential LOOP insureds. You will conduct front-line risk evaluation, educate on our product, and quote/sell them the appropriate auto insurance coverages to fit their needs.
Your success will be tied to customer satisfaction, achieving sales targets, and meeting quality requirements. You will be responsible for hitting a preset premium target each month, with the opportunity to earn additional compensation for exceeding that goal. With tens of thousands of interested prospects that have signed up for the LOOP waitlist, warm leads will be provided. No cold calling! You will also be measured on following underwriting guidelines, our sales process, and the LOOP Method on each quote to ensure compliance and identify growth opportunities.
Qualifications
- Active Property and Casualty insurance license in Texas is REQUIRED. Unlicensed candidates will not be considered.
- 3+ years experience selling auto insurance in a remote call center setting
- Proven track record of exceeding insurance sales production goals
- Experience making outbound calls to develop a sales pipeline
- Knowledge of state insurance regulations and laws
- Thorough understanding of private-passenger auto insurance coverages, offered by LOOP
- Ability to work independently, stay organized, manage priorities, and exercise sound judgment
- Demonstrated commitment to high quality customer service
- Solid computer, IT, and systems experience, especially Google Workspace, Zendesk Sell, Maestro QA, and Aircall
- Ability to adapt to new technology as we build our processes and workflows
- Bilingual a plus