Be the steady, bilingual voice that keeps patients supported and schedules running smoothly across multiple busy women’s health practices. If you’re outgoing, organized, and great at solving problems with empathy, this role is a strong fit.
About Diana Health
Diana Health is a modern women’s health network partnering with hospitals to improve maternity and women’s healthcare. They combine tech-enabled, wellness-focused care with strong clinical systems to improve quality and support providers. Their mission is to make care better for patients and sustainable for the teams delivering it.
Schedule
Full-time, remote. Must be available Monday–Friday between 9:00am–6:00pm Eastern Time.
What You’ll Do
⦁ Provide overflow support to multiple practices by answering incoming calls and messages
⦁ Triage phone calls and app messages from current patients and support new patient call intake
⦁ Answer calls from external stakeholders and help start referral requests
⦁ Respond to voicemail and after-hours messages and manage follow-ups
⦁ Schedule appointments, handle no-show/cancellation outreach, and support schedule reshuffles
⦁ Work through appointment ticklers and support central communications across multiple channels
⦁ Assist with additional duties as assigned to keep operations running smoothly
What You Need
⦁ Bilingual communication skills (role requires bilingual support)
⦁ 2+ years of medical receptionist or customer service experience (or equivalent training)
⦁ Excellent communication skills and a patient-first mindset
⦁ Strong problem-solving skills and ability to stay calm in busy situations
⦁ Ability to multitask while maintaining accuracy and professionalism
Benefits
⦁ Competitive compensation
⦁ Health, dental, and vision (with HSA/FSA options)
⦁ 401(k) with employer match
⦁ Paid time off and paid parental leave
If you want a remote healthcare role where your voice and bilingual skills genuinely help people, apply while it’s open.
Help patients feel supported from the first call to the last follow-up.
Happy Hunting,
~Two Chicks…