If you can sell with heart and keep your pace in a high-volume dialer environment, this role can pay off fast. You’ll call members back-to-back, explain a free health evaluation, and book appointments using scripts, rebuttals, and a performance-based incentive plan.
About Senture
Senture supports healthcare programs by helping members access services that improve health outcomes. Their Member Engagement team focuses on outreach, scheduling, and member education, with a structured environment built around training, metrics, and growth.
Schedule
Fully remote, equipment provided
Paid training: 2 weeks, mandatory, 100% attendance required
Call center hours: Monday to Friday, 8:00 AM to 8:00 PM Eastern Time
Saturday to Sunday, 9:00 AM to 5:30 PM Eastern Time
Overtime may be required based on business needs
Pay: $13 per hour base, with scheduled increases based on tenure
Incentives: eligible starting the first day of the month after completing training (top performers can earn significant monthly incentives)
What You’ll Do
⦁ Make high-volume outbound calls using an automated dialer (about 50 calls per hour on average)
⦁ Use approved scripts to explain and schedule free in-home or virtual health evaluations with licensed providers
⦁ Handle objections using prepared rebuttals and guide members toward booking without being pushy
⦁ Schedule, reschedule, or cancel appointments accurately across multiple systems
⦁ Meet daily performance metrics including appointments, calls, handle time, and productivity
⦁ Support team coaching activities like peer side-by-sides when needed
⦁ Follow HIPAA guidelines, protect member privacy, and escalate complaints immediately
What You Need
⦁ High school diploma or equivalent
⦁ Bilingual in Spanish and English (read, write, and speak)
⦁ Comfort in a results-driven outbound call center environment with repetitive, back-to-back calling
⦁ Sales aptitude and confidence persuading while staying respectful and professional
⦁ Strong communication skills that are friendly, clear, and conversational
⦁ Ability to follow a fixed schedule, accept coaching, and maintain confidentiality
⦁ Ability to use multiple systems at once while staying accurate
⦁ Eligibility to work in the United States and ability to pass required pre-hire screening steps
Benefits
⦁ Equipment provided for your remote setup
⦁ Paid training (2 weeks, mandatory attendance)
⦁ Competitive benefits, PTO, and growth opportunities
⦁ Incentive plan eligibility after training with tiered monthly payouts based on attendance and appointments-per-hour performance
⦁ Scheduled pay increases based on tenure
If you’re bilingual, you can handle 50+ calls an hour, and you want a role where effort can turn into real incentive money, apply while it’s still open.
Bring your Spanish, your sales voice, and your consistency and help members take a real step toward better health.
Happy Hunting,
~Two Chicks…