About the Role
Title: Remote Bilingual UM Collector
Location: United States
Job Description:
Hourly Pay Range:
$13.94 – $21.63
As a UM Collector, you’ll act as liaison between the client and insured communicating various facets in the subrogation process. This position handles reviewing files up to and including reaching settlements. You will initiate outbound calls and field inbound calls from responsible parties and attempt to collect money owed. In addition to your base pay we reward performance and quality with extra money per hour.
Afni is a leading global customer service provider that’s been around for more than 80 years. We have a fun and inclusive team in Bloomington where you can make friends, do meaningful work and grow your career — we love to promote from within!
What You’ll Do
- Review files for adequacy of investigation and measure of damages to initiate collection. Research the application of law as it applies to specific claims in each state for Department of Transportation purposes or statutory regulations. Recommend whether to pursue collection or litigation.
- Initiate outbound calls and field inbound calls from responsible parties and attempting to collect money owed
- Review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence related to the file in all applicable systems. Update and document information to achieve maximum recoveries.
- Utilize Skip Tracing techniques to contact consumers to reach a settlement.