Job Description
Bilingual Voice Agent, T&E Call Center Operations-Remote
Locations
Heredia – Centro de Ciencia y Tecnologa Ultrapark
Remote – Costa Rica
Time type: Full time
Job requisition id: 19027284
What We’ll Bring:
This is a position for a Bilingual English-Spanish Call Center Representative in Costa Rica. The position is remote – WFH Previous experience in a Call Center environment is required. Training will be provided for T&E services and tools
What You’ll Bring:
The Tenant and Employment (T&E) Voice Office Operations Representative is responsible for answering inbound phone calls for all T & E products. The Voice Operations Rep will support customers and consumers who use T&E services to screen individuals for rental housing and employment opportunities.
- 1-3 years of experience in an operations job role, including inbound voice customer care/support.
- Highest level of formal schooling for the specific region (High School Diploma).
- Excellent Spanish verbal, written and interpersonal communication skills, with a good command of English
- Moderate skills in Microsoft applications
- Must be self-motivated and a self-starter.
- Demonstrate attention to detail in all work completed.
- Proactively works to improve knowledge and adherence to company processes and procedures.
- Collaborates well with others in a team-oriented work environment.
- Adapts well to change and can adjust priorities as needed.
- Displays time management skills.