Retention Specialist – Remote

If you’re calm in tense conversations and you know how to uncover the real “why” behind a cancellation request, this role is for you. You’ll talk with Pros at a critical moment, solve issues in real time when possible, and help them make...

Customer Onboarding Coach – Remote

If you’re built for high-velocity calls and you love helping people get confident fast, this role is your lane. You’ll guide newly enrolled Pros through a custom 30-day onboarding plan, driving early wins that boost retention, satisfaction, and real...

Provider Enrollment Specialist – Remote

If you know payer enrollment like the back of your hand and you’re the type who gets satisfaction from clean, approved applications, this role is for you. You’ll own complex government and commercial enrollments and keep provider documentation tight so...

Payment Posting Specialist – Remote

If you’re sharp with EOBs and you hate when payments sit in limbo, this role puts you in charge of getting money applied correctly and on time. You’ll research posting issues, coordinate with outside parties, and keep patient accounts accurate in a...

Client Bill Representative – Remote

If you’re detail-driven and comfortable working in billing workflows, this role keeps you close to the action that makes invoices accurate and on time. You’ll monitor charge posting, manage monthly invoice releases, and work directly with clients on...

Charge Entry Representative – Remote

If you’re fast, accurate, and locked in on details, this role is a solid lane into healthcare billing with room to grow. You’ll help keep patient demographics and charges clean, complete, and ready for billing in a high-volume environment. About Zotec...

Charge Audit Specialist – Remote

If you’re equal parts data detective and process fixer, this role is built for you. You’ll use SQL, reporting, and healthcare billing knowledge to uncover missing charges, tighten workflows, and improve how clients capture revenue. About Zotec...

AR Specialist, Medical Records – Remote

This role is for someone who’s organized, detail-obsessed, and calm under pressure, because clean documentation can make or break an appeal. You’ll pull and link medical records, support the appeals process, and help keep patient accounts moving in the...

AR Specialist – Remote

If you’re good at chasing down answers and cleaning up claim issues before they become bigger problems, this role is your lane. You’ll drive follow-up on denials, rejections, and outstanding claims to keep revenue moving and accounts accurate. About...