Retention Agent – Remote

This is a save-the-account role for people who can stay calm, listen hard, and close with integrity. You’ll talk to clients who want to cancel within their first 30 days, figure out what’s really driving the exit, and use persuasive problem-solving to...

Client Success Agent – Remote

This is voice support with real stakes. You’ll guide enrolled clients through complex debt settlement situations in an unscripted environment, using empathy, confidence, and clear next steps to help people keep moving toward financial stability. About National...

Scheduling Specialist – Remote

If you’re organized, comfortable on the phone, and can hit daily targets without someone babysitting you, this is a clean, straightforward role. You’ll schedule participants for tech studies across the U.S., track everything in the system, and keep...

Manager, Underwriting – Remote

Lead the underwriting engine that keeps small businesses protected and partner agents confident. This role owns team performance, service levels, and process improvements, while helping Pie grow its partner channel through smarter underwriting strategy, training, and...

Billing Specialist Tier II – Remote

If you’re good at untangling billing problems without making customers feel like a number, this is your lane. You’ll handle Tier II billing requests for small business owners and agency partners, solve the trickier issues, and help prevent repeat...