Care Navigator – Remote

If you’re the type who can calm people down, get the facts, and move the process forward without losing the human in it, this role fits. You’ll be the connective tissue between families, referral partners, and Charlie Health, making sure people get...

Admissions Coordinator – Remote

If you’re good on the phone, fast on your feet, and can balance empathy with urgency, this role is built for you. You’ll guide clients and families through a high-stakes admissions process, keeping timelines tight, documentation clean, and the human side...

Admissions Manager – Remote

If you’re a steady leader who can run a high-volume admissions team with both urgency and empathy, this role has real impact. You’ll lead 10+ Admissions Coordinators, drive time-to-admission and satisfaction metrics, and help more at-risk clients get...

Care Experience Specialist – Remote

If you’re the calm, steady voice that can guide families through a stressful moment and keep care on track, this role matters. You’ll be the primary point of contact for clients and families during treatment, coordinating needs, resolving issues fast,...

Retention Specialist – Remote

If you’re great at talking people off the ledge without being pushy, this role is for you. You’ll handle high-stakes cancellation conversations, uncover the real “why,” and help Pros either stay and win or leave with clarity and respect....

Onboarding Coach Specialist – Remote

If you thrive in a fast-paced, high-volume onboarding environment and love helping new customers get real wins quickly, this role is for you. You’ll build tailored 30-day onboarding plans, coach Pros through implementation, and earn commission when they hit...

Manager, Onboarding Coach – Remote

If you know how to lead a team in a fast-moving customer environment and still keep the human part intact, this role has your name on it. You’ll manage Onboarding Coaches, drive retention and quality metrics, and build a high-performing team that helps new Pros...

Customer Onboarding Coach – Remote

If you’re great at getting brand-new customers confident, moving, and winning fast, this role is your lane. You’ll build custom 30-day onboarding plans, coach Pros through implementation, and earn commission when they hit early activity targets. About...