About the Role
Title: Branch Underwriting Director
Location: United States
Job Description:
At EMC, you’ll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company’s success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.
This position can be performed remotely for candidates who reside in ID, MT, WA, OR
Directs underwriting team, focusing on profitability and growing a profitable book of business. Answers questions, monitors business results and makes final decisions on complex accounts. Monitors and directs the workload and performance of underwriting team. Develops and fosters agency relationships. Drives agency management and relationship building. Oversees the pricing of the book to match price to quality and manages the Letter of Authority process and file audits.
Essential Functions:
- Leads and directs the branch underwriting process while enforces guidelines and procedures established by Corporate Office Underwriting.
- Develops and enforces underwriting guidelines and procedures specific to their branch territory and models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.
- Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department.
- Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations and serves as the subject matter expert for the branch and makes final decisions on complex or high-risk accounts.
- Oversees and directs the underwriting department team, focusing on both long-term and short-term success. Collaborates with team members to establish performance goals and monitors status, conducts reviews, and provides coaching.
- Partners closely with the Branch Human Resources Business Partner Manager to identify training needs for the department and individuals and ensure that it is delivered.
- Partners with Underwriting Supervisors oversee workloads and workflow processes to ensure that branch objectives can be met.
- Directs existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships.
- Collaborates with Branch Vice President to determine underwriting strategy and practices and establishes short-term and long-term underwriting goals
Education & Experience:
- Bachelor’s degree, preferably in insurance or business administration or equivalent relevant experience
- Ten years of commercial lines underwriting experience
- Previous supervisory/leadership experience
- CPCU designation or other underwriting-related designation(s) preferred
Knowledge, Skills & Abilities:
- Superior knowledge of underwriting and risk analysis
- Exceptional problem-solving skills and the ability to make sound decisions
- Strong computer skills, including knowledge of Microsoft Office and social media
- Ability to oversee multiple projects at one time and make decisions under challenging circumstances
- Excellent ability to translate technical ideas into more general terms for business customers
- Ability to explore new and different processes, services, technologies, and partnerships to enhance EMC’s business
- Superior written and verbal communication skills
- Excellent leadership skills and ability to motivate team
- Excellent ability to effectively communicate products, procedures, business planning and system information
- Exceptional customer service skills
- Ability to speak effectively before groups
- Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards will be required if driving