About the Role
Title: Virtual Call Center Agent – Pennsylvania
Location: United States
Job Description:
Fully Remote
locations
USA (Virtual, PA)
time type
Part time
job requisition id
REQ11359
*ALL APPLICANTS MUST RESIDE AND PERFORM THIS JOB IN PENNSYLVANIA *
Join Dynata’s Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely!
We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.
No sales or collections involved!
Come Join Our Team
- Base wage of $13/hr.
- Work remote from the comfort of your home
- We will train the right candidate
- Positive attitude and willingness to learn.
- Flexible shifts within our operating hours
Shift Details:
- Must be available to work within the hours of 5:00 PM – 10:00 PM EST Monday – Friday and 11:00 AM – 7:00 PM EST Saturday – Sunday.
- Must be able to work 1 weekend shift (either a Saturday or Sunday) each week.
- Minimum 4 consecutive hours per shift
- Minimum 20 hours per week
Job Requirements:
- Must be 18 years or older
- Ability to read and speak clearly
- Ability to handle difficult calls in a professional manner
- Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
- Typing speed of 30 wpm while maintaining accuracy is preferred
- Ability to sit and type for majority of shift
- Ability to provide own equipment (laptop, headset, webcam etc.)
- Have a dedicated, quiet working space that is free of distractions to conduct business