Job Description
Call Center Counselors (REMOTE)
New York, NY 10004
Employment Type: Contract
Job Category: Non-Clinical
Job Number: 612043Is
job remote?: Yes
Country: United States
Job Description
Contract-to-hire
Job Location: Remote – Company HQ is in NYC
Ancillary benefits
Pay: $25/hr
Must Haves:
- Bachelor’s Degree in Social Work, Mental Health Counseling, Psychology, Forensic Psychology or Nursing (Bachelor Level)
- Ability to attend 3 week paid training without any interruptions
- Computer (one will be issued post training) and reliable internet
- 1+ years experience related to counseling, behavioral assessment and/or crisis intervention
Preferred:
- Bilingual in English and Spanish, Cantonese or Mandarin
Job Summary:
This is an ideal position for individuals who are interested in helping others and making a contribution to their community. Counselor provide evidence-informed crisis intervention, suicide prevention, information & referral, brief supportive counseling, and follow up services to individuals who contact the NYC Support program (NYC Well) in emotional distress, particularly those at high risk for suicidal and/or homicidal thoughts and behaviors. Counselor interact with clients by telephone, SMS text messaging, and/or web chat.